Fintech Payroll Platform

Webapp – UX/UI 2022

Centracol

Role

UX/UI Designer

Tools

Figma

XD

 

Industry

Accountability

About

Nomicol is a platform that helps small businesses digitalize their payroll processes. It allows them to manage and store their employee information and update the payroll status, saving time and preventing getting fined due to errors in payroll calculations.

92% of companies in Colombia have less than 20 employees and don’t have accounting and HR teams within their workforce. Most of these companies still manage payroll manually. This increases the risk of error and therefore of getting fined by government organizations.

Illustration 1
  • Register all employee information.
  • Have a clear history of all payment periods and payroll reports.
Managers
  • Update the payroll status by entering overtime pay, deductions, and other additional payments each month.
Employees
  • See the status of their next payment in real time.
    View their payroll history.

Design Thinking

How might We

How can we help small businesses make their payroll processes more efficient and prevent getting fined by reducing risk of error.

Goals of the project

  • Allow companies to easily register on the platform and manage their employee information.
  • Allow companies to enter payroll updates such as overtime pay, deductions, vacations, and taxes.
  • Generate payroll reports.
  • Allow employees to see the status of their next payment in real time.
  • Allow all users to visualize payroll history.

14 Qualitative interviews

With accountants, business owners, department leaders, and employees.

Empathy Map, User Persona and Journey Map

Following our customer interviews, we synthesized our findings and created personas and customer journeys. These exercises formed a great foundation for the feature ideation and prioritization.

Userflows and architecture of information

20 Userflow

3 Architecture of information

Wireframes

Iteration 1 — Structure

  • Create dashboards to reduce time-to-information

  • Move from tables → smart, structured information

  • Introduce step-by-step workflows

  • Add centralized alerts instead of hidden errors

Iteration 2 — Validation

  • Inline error flagging

  • Rule explanations

  • Grouped exceptions

  • Simpler approval flow

Iteration 3 — Accessibility + Density

  • WCAG contrast

  • High-density table optimizations

  • Sticky headers

  • Keyboard navigation

These iterations helped transition from a static UI to a dynamic financial decision platform.

UI Kit

Final Designs (Key UX Solutions)

A. Unified Payroll Dashboard

  • Warnings and critical blockers

  • Upcoming tasks

  • Quick access to employee issues

  • Real-time cost and hours insights
    Impact:
    Teams reduced prep time by 60%.

B. Smart Error-Flagging System

  • Detects missing hours, invalid deductions, outdated documents, wrong bank info, etc.

  • Color-coded flags (Critical / Medium / Info)

  • Inline explanations and fixes

Impact:
Error-related incidents dropped by 80%.

Qualitative Impact

  • Finance teams feel “in control“

  • HR stopped depending on spreadsheets

  • Managers reported “zero confusion” in approvals

  • Employees gained trust because pay transparency improved

This redesign transformed payroll from a stressful manual workflow into a controlled, automated, compliance-ready system.

What I learned

  • Designing for accuracy requires clarity, not complexity

  • Automation must be transparent to earn user trust

  • Payroll UX is deeply tied to compliance and legal risk

  • Dense financial tables can still be user-friendly with correct hierarchy

  • Fintech design is about reducing cognitive load during critical tasks

Lets work together